The Ultimate Guide to Carpet Care and Maintenance featured image

The Ultimate Guide to Carpet Care and Maintenance

March 11, 2025

Carpet Mishaps: Everyday Challenges and Solutions

Carpet mishaps are a part of everyday life, whether it’s a spilled drink, muddy footprints, or a pet accident. Keeping your carpets looking their best requires proper care, immediate attention to spills, and regular professional cleaning.

While this guide provides general information on how to maintain and clean your carpet, we strongly recommend referring to manufacturer-specific guidelines, such as those provided by Godfrey Hirst, a leading carpet manufacturer here in New Zealand. Their expert-recommended care instructions ensure the best results without causing unintentional damage to your flooring.

Important Disclaimer

The following cleaning and maintenance tips are intended as general guidance only. We advise customers to always refer to the official care guidelines provided by their carpet manufacturer, such as those from Godfrey Hirst. Improper cleaning methods may result in damage, for which Modo Flooring takes no responsibility. For best results, consult a professional carpet cleaner.

Why Quick Action Matters for Carpet Stains

The faster you address a spill, the easier it will be to remove. Fresh stains are much more manageable than those that have set in. If in doubt, call a professional carpet cleaner for assistance.

For expert-backed guidance on spot cleaning and stain removal, Godfrey Hirst recommends immediately blotting up spills with white paper towels or tissues and using only manufacturer-approved cleaning solutions. (Source: Godfrey Hirst Carpet Care Guide)

Professional Cleaning for Longevity

Regular deep cleaning extends the life of your carpet and maintains its appearance. According to Godfrey Hirst, carpets should be professionally steam cleaned every 12-18 months following the AS/NZS 3733 Standard for Textile Floor Coverings – Cleaning Maintenance of Residential and Commercial Carpeting. DIY steam cleaning and dry cleaning are not recommended as they may cause damage. (Source: Godfrey Hirst Carpet Care Guide)

Common Carpet Issues and How to Address Them

Carpet Indentations (Furniture Marks)

Indentations from heavy furniture can be unsightly, but they can often be lifted with the right technique:

  • Use a steam iron held above (but not touching) the affected area to gently warm the fibres.
  • Gently fluff the fibres with your fingers.
  • Repeat as necessary for deeper indentations.

How to Remove Carpet Stains

Spot Cleaning (Based on Godfrey Hirst Recommendations)

  • Blot up spills immediately using white paper towels or a cloth. Avoid scrubbing, as this may cause fibres to fray.
  • For food and beverage stains:
    • Triexta carpets: Cold water is usually sufficient.
    • Solution-dyed nylon, polyester & polypropylene carpets: Use cold water.
    • Wool & wool blends: Use warm water.
  • If the stain persists, mix 1 teaspoon of laundry detergent with 1 teaspoon of white vinegar in 1 litre of warm water, then blot gently.
  • Allow the area to dry completely before walking on it.

Common Household Stains and Recommended Actions

Blood Stains
  • Blot up as much as possible with white paper towels.
  • Use cold water and blot gently from the outside in.
  • If needed, follow the Godfrey Hirst stain removal guidelines for specific carpet types.
Red Wine Stains
  • Blot with a clean towel.
  • Sprinkle salt over the stain, let it absorb, and vacuum once dry.
  • If needed, apply a mixture of bicarbonate soda and white vinegar, then dab and vacuum again.
Mud Stains
  • Allow mud to dry before attempting removal.
  • Vacuum thoroughly to remove dried dirt.
  • Spot clean as per Godfrey Hirst’s guidance, using appropriate cleaning solutions based on carpet type.
Pet Accidents
  • Remove solid waste and blot liquids immediately.
  • Apply bicarbonate of soda and white vinegar, dab gently, let dry, and vacuum.
  • Note: Some pet accidents may require professional steam cleaning to fully remove odours and bacteria.

Caring for Other Flooring Types

How to Remove Scuff Marks from Lino

Scuff marks can make vinyl and lino flooring look worn over time. To remove them:

  • Use a soft cloth and apply mineral spirits (test on an inconspicuous area first).
  • Gently rub the affected area until the scuff disappears.

Final Thoughts: Always Refer to Manufacturer Guidelines

Carpets and flooring materials vary significantly in their construction and cleaning requirements. To ensure the longevity of your carpet, always refer to the official Godfrey Hirst carpet care recommendations or seek professional cleaning assistance.

If you need further advice on flooring maintenance or professional cleaning services, feel free to get in touch with our team at 0800 867 028.

By following the right care techniques, you can keep your flooring looking fresh and beautiful for years to come. ✨


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