Supremo
Waipapa 24929

Warranty  5 Year Limited Wear Warranty – Commercial Use / 12 Year Limited Wear Warranty – Residential Use  This warranty protects the Original Purchaser against ‘wear out’ for a period of 5 years Commercially from the date of original installation and 12 years Residentially, provided the flooring has been installed, utilised and maintained in accordance with Robert Malcolm Ltd recommendations.  ‘Wear Out’ is defined as a complete loss of colour pattern due to wear from normal traffic.  If ‘wear out’ occurs within these time frames, and a submitted claim is accepted, replacement product will be provided.  Warranties are extended to the original purchaser only and are not transferable. Warranty Exclusions  Product not installed in accordance with Robert Malcolm Installation recommendations.  Product not installed in accordance with NZ Building Standard AS1884:2013.  Irregularities caused by subfloor conditions.  Fade or discolouration caused by direct sunlight, and/or temperatures.  Change in gloss level due to use.  Misuse or abuse of flooring.  Scuffs, scratches, indentations, cuts, gouges, stains, burns and similar conditions.  Flooring not maintained in accordance with Robert Malcolm Cleaning and Maintenance guide.  Product installed outdoors.  Pet Damage such as chewing, digging or clawing.  Damage caused by appliances, plumbing leaks or steam mops.  Damage due to heavy chairs or furniture. It is recommended that you use felt pads under chairs and furniture to reduce the possibility of surface scratching and marking.  Discolouration caused by rubber pads, soles, tyres, rollers, rubber backed floor mats.  Stains caused by strong solvent, dyes, medicines, strong food colourings